Below are a few FAQs asked by prospective tenants. If there is anything that you still need answered just pop us through an email at: email@example.com or use the contact us page.
We require that prospective tenants who want to go ahead with taking up a tenancy in one of our properties provide the following.
We will set up a standing order/SEPA payment from your account when you complete the paperwork before you move in.
Yes, we can take card payments in person and over the phone.
You can also pay your deposit & rent in cash or by bank draft/Cheque.
Alternatively, we can give you our bank details and you can do a bank transfer directly to our account.
That depends on who manages the tenancy. Were we manage the property and you pay your rent to us, we generally hold the deposit.
Where we have set up a tenancy as a 'one off' Letting and you pay rent directly to the landlord, then they will have the deposit. In this instance at the end of your tenancy you should get your deposit back from the landlord.
Once you have decided that you wish to vacate a property, either at the end of your agreed lease or at any other time, you must give 28 days written notice or agreed notice as per the RTB regulations. We will then organize an exit inspection.
At the exit inspection we will check the property is handed back in a thoroughly clean & tidy condition (as per your move in checklist), all utility bills owed have been paid and any rent owed is paid.
Once these steps have been completed we then refund you back the deposit to you. This is normally done by cheque or bank transfer to a nominated account.